Do patients need to download an app?

No. TOKENN works entirely over WhatsApp, already on 98% of phones in India. Patients scan a QR or message your clinic's WhatsApp number to get a queue token.

Does it understand Tamil?

Yes. It understands Tamil, English and Tanglish, and replies in clear simple English so every patient and staff member can follow.

What about elderly patients who can't use WhatsApp?

Reception issues a walk-in token in two taps from the dashboard, and it slots into the queue fairly.

How long does setup take?

About 10 minutes if you already have a WhatsApp Business account. We help you set up Meta in a free 30-minute call if needed.

WhatsApp Queue & Token Management Software for Clinics

TOKENN is a WhatsApp-first queue and token management system for clinics in India. Patients scan a QR code or message on WhatsApp to book a queue token — no app to install and no phone calls. Staff run a live OPD queue from any phone or laptop.

What clinics get with TOKENN

WhatsApp token booking — patients message or scan a QR to get a number
AI assistant that understands Tamil, English and Tanglish, replies in clear English
2-ahead and your-turn WhatsApp reminders so patients arrive on time
A talking waiting-room display that calls each token out loud
Walk-in token issuing for elderly patients without WhatsApp
Live dashboard with daily analytics — patients seen, no-shows, average wait

Pricing

Growth ₹199/month (up to 200 tokens/day) and Pro ₹599/month (unlimited). 14-day free trial, no card required.

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